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Traffic Wales information line 0300 123 1213
The Welsh Government’s traffic information service for motorways and trunk roads in Wales

Current Advice for those who have Broken Down


We’re doing everything we can to keep our network running smoothly. This includes operating our Traffic Officer service, however, due to the Covid-19 outbreak we’ve implemented a new system of communication.

We’re kindly asking the public to help us by following the Traffic Officers instructions in the event of a breakdown on the network. Drivers will be handed an information sheet which will outline simple steps to ensure their safety whilst also allowing Traffic Officers to practise social distancing. Traffic Officers may also ask for your mobile number to help with communication.

Please ensure that you always maintain social distance between yourself and the Traffic Officers that will be assisting you.

2m social distancing

 Check your vehicle is roadworthy before setting off on journeys of any length. This helps reduce demand on the service and allows and us to focus resources on where they’re needed most.

Please note recovery agents have also changed their practises due to social distancing advice. If they’re unable to fix your vehicle at the roadside they may not be able to transport you in our vehicles and will try to make alternative arrangements to make sure you get to where you need to go.

Please contact your breakdown cover provider directly for more information. See latest guidance here:-


Green Flag  


Thank you.


Call the Traffic Wales information line
0300 123 1213
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