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Traffic Wales information line 0300 123 1213
The Welsh Government's
traffic information service

Feedback and complaints

To send us feedback, comments or questions on any of our services, please follow the most relevant link in our Contact page. 

Alternatively, please contact us by telephone, email or letter.

Contact us by telephone on 0300 123 1213.

For traffic information, current roadworks information, or to send us feedback regarding this website, email [email protected].

For other road network issues in North and Mid Wales, email [email protected].

For other road network issues in South Wales, email [email protected].

Write to us at:

Traffic Wales
North Wales Traffic Management Centre
Ffordd Sam Pari
Morfa
Conwy LL32 8HH

We deliver services on behalf of the Welsh Government. For complaints that cannot be resolved via our enquiries service or relating directly to Welsh Government responsibilities, such as policy decisions, please contact the Welsh Government via their contact information page

The Welsh Government’s complaints policy is available at this link


Call the Traffic Wales information line
0300 123 1213
Contact us