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Traffic Wales information line 0300 123 1213

Rydym yn croesawu galwadau’n Gymraeg | We welcome calls in Welsh

Contact us
The Welsh Government’s traffic information service for motorways and trunk roads in Wales

Contact us

To report urgent issues such as road traffic incidents or hazards, call us on 0300 123 1213.
In an emergency, call 999.

Traffic Wales covers the motorway and trunk road network. 

Motorway and trunk road network map

Email

[email protected]

Some of these links go to a map page. In the map, zoom in to the relevant location, then tap or click and complete the boxes to send us your enquiry. If you are unable to use the map, please select ‘Feedback and complaints’ for other ways to contact us.

Report an issue

Use the links below to report non-urgent problems, fill in forms, apply for licenses,  send us questions or feedback. 


Get in touch


Roadworks and road closures

Use this map to contact us about roadworks or closures on our road network

Traffic conditions

Use this map to contact us about traffic conditions on our road network

Request service information or CCTV

Use this map to request service information, such as CCTV footage, equipment information or other general enquiries relating to our road network

Road signs, road markings and speed limits

Use this map to contact us about road signs, road markings, electronic message signs or speed limits

Street works and abnormal loads

Information about street work permits, skip and scaffold licences and abnormal load movements

Website and other online services

Contact us about our website, apps, social media or other traffic information services

Feedback and complaints

Contact us about other issues or see our complaints policy

Claims

Information about the claims process if you have been involved in an accident on our road network

Traffic Officer survey

If you have recently been assisted by a Traffic Officer, complete this form to send us feedback


Call the Traffic Wales information line
0300 123 1213

Rydym yn croesawu galwadau’n Gymraeg
We welcome calls in Welsh

Contact us