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Traffic Wales information line 0300 123 1213
The Welsh Government's
traffic information service

Contact us

To report urgent issues such as road traffic incidents or hazards, call us on 0300 123 1213.
In an emergency, call 999.

Traffic Wales covers the motorway and trunk road network. 

Motorway and trunk road network map

Use the links below to report non-urgent problems or to send us questions or feedback.

Some of these links go to a map page. In the map, zoom in to the relevant location, then tap or click and complete the boxes to send us your enquiry. If you are unable to use the map, please select ‘Feedback and complaints’ for other ways to contact us.

Report an issue


Debris, obstructions and spillages

Use this map to report loose items or fuel spills on the carriageway

Carriageway defects and hazards

Use this map to report a pothole, a problem with a barrier, fencing or footway, or other carriageway damage

Flooding and drainage

Use this map to report flooding, blocked drains or other drainage problems affecting the road, subway or footway

Trees and vegetation

Use this map to report a problem with grass cutting, hazardous trees, or other vegetation problem along the road

Street lights and traffic signals

Use this map to report a problem with traffic signals, street lights, subway lighting or tunnel lighting

Litter, fly tipping and graffiti

Use this map to report litter, fly tipping or graffiti along the road, subway or footway

Ice and snow

Use this map to report a problem with ice, snow, salting or gritting at a location on our road network

Get in touch


Roadworks and road closures

Use this map to contact us about roadworks or closures on our road network

Traffic conditions

Use this map to contact us about traffic conditions on our road network

Request service information or CCTV

Use this map to request service information, such as CCTV footage, equipment information or other general enquiries relating to our road network

Road signs, road markings and speed limits

Use this map to contact us about road signs, road markings, electronic message signs or speed limits

Street works and abnormal loads

Information about street work permits, skip and scaffold licences and abnormal load movements

Website and other online services

Contact us about our website, apps, social media or other traffic information services

Feedback and complaints

Contact us about other issues or see our complaints policy

Claims

Information about the claims process if you have been involved in an accident on our road network

Traffic Officer survey

If you have recently been assisted by a Traffic Officer, complete this form to send us feedback


Call the Traffic Wales information line
0300 123 1213
Contact us