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Rydym yn croesawu galwadau’n Gymraeg. We welcome calls in Welsh.
Rydym yn croesawu galwadau’n Gymraeg. We welcome calls in Welsh.

Claims

North and Mid Wales Trunk Road Agent and South Wales Trunk Road Agent manage the process of recovering claims for third party damage to Welsh Government property. Our teams also collate information and co-ordinate the management of the process of defending claims against the Welsh Government.

The Welsh Ministers are the highway authority for all trunk roads and motorways in Wales. In addition the Welsh Ministers are the owner of assets such as structures, land and property.

The Welsh Ministers have a statutory duty to maintain the highway and its assets and will seek to recover costs for any damage to its roads, motorways and assets from the third party deemed liable.

The Welsh Government will investigate all claims of damage and will be the data controller for the personal data received. It is necessary for us to collect this information in order for us to comply with our legal obligations in investigating and administering our claim, being the Highways Act 1980 and the Government of Wales Act 2006 respectively. For information about how we process personal data relating to third party claims, please refer to our privacy policy.
 

Information about the claims process if you have been involved in an accident on our road network