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Traffic Wales information line 0300 123 1213 Contact us
The Welsh Government’s traffic information service for motorways and trunk roads in Wales


North and Mid Wales Trunk Road Agent and South Wales Trunk Road Agent manage the process of recovering claims for third party damage to Welsh Government property. Our teams also collate information and co-ordinate the management of the process of defending claims against the Welsh Government.

The Welsh Ministers are the highway authority for all trunk roads and motorways in Wales. In addition the Welsh Ministers are the owner of assets such as structures, land and property.

The Welsh Ministers have a statutory duty to maintain the highway and its assets and will seek to recover costs for any damage to its roads, motorways and assets from the third party deemed liable.

The Welsh Government will investigate all claims of damage and will be the data controller for the personal data received. It is necessary for us to collect this information in order for us to comply with our legal obligations in investigating and administering our claim, being the Highways Act 1980 and the Government of Wales Act 2006 respectively. For information about how we process personal data relating to third party claims, please refer to our privacy policy.

Call the Traffic Wales information line
0300 123 1213
Contact us